Toll-Free Number
Stop SMS Blocking with a Registered Toll-Free SMS Number
Send Business SMS & MMS to U.S. and Canada Customers Without Blocking
Register your Toll-Free Number for compliant SMS messaging. Reduce message filtering, improve delivery, and run customer notifications and SMS campaigns with confidence.
The Problem
Is Your Business SMS Being Blocked?
Many cross-border businesses purchase a US or Canada phone number and immediately start sending SMS messages. Unfortunately, carriers often flag or block unregistered business messaging.
As a result, your messages may never reach customers, your number may be restricted, and repeated violations can damage your sender reputation.
SYMPTOM 01
SMS marked as spam
SYMPTOM 02
Customers never receive notifications
SYMPTOM 03
Messages fail to deliver
SYMPTOM 04
Marketing campaigns perform poorly
SYMPTOM 05
Toll-Free Number suspended
SYMPTOM 06
Carrier warning or blocking
Why It Happens
Carriers Require Toll-Free SMS Registration
Sending business SMS through a Toll-Free Number is different from sending personal text messages.
Major US and Canadian carriers require businesses to register their Toll-Free messaging before sending SMS or MMS to customers.
CONSEQUENCE 01
Filter messages
CONSEQUENCE 02
Block your number
CONSEQUENCE 03
Limit throughput
CONSEQUENCE 04
Suspend messaging
The Solution
Register Your Toll-Free SMS Number with PingMe
PingMe helps businesses complete the Toll-Free Verification process required by carriers.
Once approved, your Toll-Free Number is ready for compliant SMS and MMS messaging.
BENEFIT 01
Higher SMS delivery rates
BENEFIT 02
Better sender reputation
BENEFIT 03
Lower risk of carrier filtering
BENEFIT 04
Scalable messaging
BENEFIT 05
Support for business SMS & MMS
BENEFIT 06
Ongoing compliance
Why PingMe
More Than Just a Toll-Free Number
PingMe helps you build a compliant messaging channel for the North American market.
Instead of simply providing a phone number, PingMe helps businesses activate carrier-approved Toll-Free SMS capabilities so they can communicate reliably with customers.
REASON 01
Free of Charge for SMS Registration
REASON 02
Pay-as-you-go Pricing
REASON 03
Designed for Cross-border Businesses
REASON 04
Higher Approval Rate
REASON 05
Available on Web, iOS & Android
REASON 06
Expert Registration Support
REASON 07
US & CA Toll-Free Numbers for $9.99/Month
REASON 08
Easy Number Porting
Easy to Apply
How to Apply for the Toll-Free Number SMS Feature
Getting started is easy. You can submit your SMS Feature Request directly from PingMe.
Sign in to PingMe.
Go to Number.
Select SMS Feature Request.
Complete the required business and messaging information.
Submit your application for carrier review.
Perfect For
Built for Cross-Border Businesses
Cross-border E-commerce
Send order confirmations, shipping updates, and delivery notifications.
Customer Support
Reply to customer questions using a trusted Toll-Free business number.
Appointment Reminders
Reduce missed appointments with automated reminders.
Promotions & Marketing
Run compliant SMS marketing campaigns to opted-in customers.
SaaS & Internet Services
Deliver onboarding messages, service updates, renewal reminders, and account notifications.
Logistics & Delivery
Keep customers informed with shipment status and delivery updates.
Stop Losing Customers to Blocked Business Messages
Get a dedicated U.S. or Canada Toll-Free SMS Number, complete the required messaging verification, and build a more reliable channel for customer support, order updates, appointment reminders, and SMS campaigns.
Stop Losing Customers to Blocked Business Messages
Get a dedicated U.S. or Canada Toll-Free SMS Number, complete the required messaging verification, and build a more reliable channel for customer support, order updates, appointment reminders, and SMS campaigns.
FAQs
Do I need Toll-Free SMS Registration?
If you plan to send business or marketing SMS using a Toll-Free Number, carrier registration is generally required before messaging can begin.
Where can I apply for the Toll-Free Number SMS Feature?
You can apply directly in PingMe. On the PingMe Web App, iOS app, or Android app, go to Numbers and select SMS Feature Request. Follow the instructions to submit your registration information.
Do I need to pay for the PingMe Toll-Free Number SMS Feature?
No. Applying for the Toll-Free Number SMS Feature is free of charge. To use the service, you’ll need an active PingMe US or CA. Toll-Free Number subscription for US$9.99 per month. Voice calls and SMS/MMS messages are billed separately on a pay-as-you-go basis.
What information do I need to submit?
To complete your registration, you’ll need to provide your legal business name, business address, website, business contact information, SMS campaign details, sample messages, and a description of your customer opt-in process. If your business operates under a different public-facing name, you should also include your DBA (Doing Business As) or brand name.
How long does registration take?
Carrier review typically takes up to 14 business days, although processing time may vary depending on the information submitted. SMS messaging cannot be used until your campaign has been reviewed and approved. PingMe streamlines the registration process and lets you track your application status through the portal.
What messages can I send?
After approval, businesses can send transactional messages, appointment reminders, customer support messages, delivery notifications, promotional SMS, and MMS in accordance with carrier policies.